JUCY Named NZ’s Best for Car Rental Service in Nationwide Survey
Posted by Fleur Revell
Kiwi-owned company JUCY Rentals has been voted to have the highest quality service in the competitive category of car rental companies in the prestigious 2015 Quality Service Award Survey.
JUCY was voted by the New Zealand public to have the highest quality service in the competitive category of car rental companies.
More than 1500 Kiwis nationwide were surveyed on their recent service experiences for the Reader’s Digest Quality Service Awards, the results of which were released today.
JUCY Rentals came out on top in the rankings, which take into account the level of personalised experience, understanding of customers, simplicity of processes, reliability, and satisfaction.
Chief JUCYfier (CEO) Tim Alpe says the company is honoured to receive the gold award, which reflects JUCY’s commitment to exceptional customer service at all times.
“Everyone at JUCY prides themselves on providing friendly service every step of the way, so our customers’ journeys are awesome from start to finish,” says Alpe.
“We have free phone numbers to call anytime, live chat online, and quick email response to any queries. And customers always get to talk to a real person when they contact us, something that is becoming increasingly rare these days.”
JUCY Rentals was established in 2001, and operates its car and campervan rentals throughout New Zealand and in the competitive US and Australian markets.
For more information, visit www.jucy.co.nz.